Introduction

Welcome to the website DEVIS Enterprise (Pty) Ltd trading as DEVIS ( hereinafter referred to as ” DEVIS”) at www.devisent.co.za  ( hereinafter referred to as the “website”) with the registration number  2015/217083/07.  Please take a moment to read these Terms and Conditions to understand how they apply to your use of the website and any products or services that you may order online. Your continued use of the website will constitute acceptance of the Terms and Conditions, unmodified by you.

Defects, Returns, Refunds & Guarantees

Should you not be satisfied with your product purchased by from us by reason of a defect, incorrect choice of product, or otherwise, you may, under certain circumstances, be entitled to either be refunded or have the product repaired or replaced. As a valued customer, we shall at all times endeavour to provide you with the best customer service and ensure that all your rights in terms of the Consumer Protection Act are protected. In terms of this returns policy, we may consider replacing goods purchased from us within 14 days from the date of purchase if such goods are returned in their original condition and packaging.  Handling fee:  In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition.  All delivery charges on returns are for the account of the purchaser.

DEVIS shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should DEVIS be unable to fulfill any order placed by you due to stock having sold out, DEVIS will notify you and you will be entitled to a refund of the amount paid by you for such product.  Should a product become Sold out we will have the right to cancel your order and refund you your payment including any applicable delivery fees, we cannot supply products that have been marked as sold out.

Errors:  Please note that although DEVIS endeavours to accurately describe and/or depict each product on the website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy.

E&OE

Age Restriction On Sales

Some of our products may bear age restrictions.  It is your responsibility to ensure that you and/or the person for whom you may be buying the product, meet(s) such age restrictions and that these restrictions are observed.  Accordingly you indemnify DEVIS and its affiliates from any and all liability in this regard, including any liability arising as a result of your failure to provide accurate information in this regard when completing the website registration process.

No transaction concluded between DEVIS and a person under the age of 18 shall be binding upon DEVIS unless written consent thereto is received by DEVIS from your parent or legal guardian. DEVIS therefore reserves its right to request proof of identity prior to concluding any transaction with you. By your continued use of this website, you warrant that you are 18 years old or older.

Governing Law And Jurisdiction

This website is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, subject to the ‘Disputes’ clause of these Terms and Conditions, you and DEVIS submit to the non-exclusive jurisdiction of the South African courts.

Privacy

DEVIS shall take all reasonable steps to protect your personal information. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA), a copy of which may be downloaded from:     http://www.justice.gov.za/paia/paia.htm

You hereby grant DEVIS permission to electronically collect, store and use the your personal information provided by you to DEVIS, and for DEVIS to utilise cookies to collect such information, so that it may be is collected, stored and used for the following purposes:

to greet you when you access the website;

subject to your consent, to inform you of facts relating to your access and use of the website;

subject to your consent, to inform you about competitions and special offers from DEVIS and/or its partners / affiliates;

to compile non-personal statistical information about browsing habits, click-patterns and access to the website;

to verify your identity when transacting on the website; and

to ensure that the goods are received by the addressee.

DEVIS shall not disclose your personal information unless:

you consent thereto; or

through due legal process.

DEVIS may compile, use and share any information that does not relate to any specific individual; and

DEVIS owns and retains all rights to non-personal statistical information collected and compiled by DEVIS.

Security

Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this website shall be prosecuted, and civil damages shall be claimed in the event that DEVIS suffers any damage or loss.
You agree and warrant that your log-in name and password shall:

be used for your personal use only; and

not be disclosed to any third party.

You allow DEVIS to take all reasonable steps to ensure the integrity and security of the website and back-office applications.
All card transactions are encrypted and handled by a third party Supplier called Payfast.

Changes To Agreement

DEVIS may, in its sole discretion, change these Terms and Conditions or any part thereof at any time on notice to you.  You bear the sole responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on the website, or from further use of the website in any way.

Address For Notices

DEVIS chooses as its address for all purposes under these Terms and Conditions, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 41 Chrisoliet Street, cnr Juweel Rd, Jukskei Park, Johannesburg, South Africa, with a copy to be sent to info@devisent.co.za.

Hyperlinks, Framing And Other

Hyperlinks provided on this website to non-DEVIS sites are provided as is and DEVIS does not necessarily agree with, edit or sponsor the content on such web pages.

No person, business or web site may frame this site or any of the pages on this website in any way whatsoever.

No person, business or web site may use any technology to search and gain any information from this website without the prior written permission of DEVIS. Such permission could be obtained from rajen@devisent.co.za

No person, business or website may circumvent our technology in any way, knowingly or unknowingly to their advantage. This may result in your order being cancelled or further action be taken to compensate DEVIS Enterprise (Pty) Ltd for any damage or harm caused by any such action.

Payment Options

We have the following types of payments

For online shopping: (Deliveries within the Borders of SA only)

Payfast

EFT

Our Rights

These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by DEVIS from time to time, for so long as the website exists and is operational, DEVIS being entitled to terminate these Terms and Conditions and/or shut down the website at any time.

If you have any questions, concerns, or comments about our privacy policy you may contact us on info@devisent.co.za